ASI - Makers of Hotel Software Systems
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Combo Packages

  Hardware/Software Combo Packages  
 

ASI offers range of Hardware and Software combination packages for your property/ store for more details

 

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Annual Maintenance Contract

ASI offers all of its clients free 6 months of technical support and upgrades at no additional charge. There after, on annual bases, customers can optionally elect to enter into Annual Maintenance Contract (AMC) plan at affordable rates. Please click here to see the price of the AMC program depending on the number of rooms you have.

What does AMC cover?

Support:

  • Email support: All emails are answered by a technician in a timely manner 24/7. Most emails are answered immediately. In most cases, the issues are resolved in 24 to 48 hours.

  • FAX support. Fax us your questions; we will answer them back by FAX.

  • Telephone Support: During normal business hours you can call us with your questions. Our normal business hours are 9AM to 12 Noon PST and 2PM to 4:30PM Monday through Friday. ASI reserves the right to limit any support call to 1 hour or less.

  • After hours emergency calls are $35 per call with AMC. ASI reserves the right to limit any support call to 1 hour or less.

  • For clients on AMC, ASI will do its best to address disaster data recovery at minimal charge. ASI can not be held liable for any data loss.

    Upgrades:
     

  • New Releases: Clients on AMC will have right to download service packs and new releases during the AMC period free of charge. There will be small fee if CD request is made for shipping and handling. All downloads will be free for duration of AMC.

  • Third Party Software: If some features require third party software, the clients on AMC are required to pay the license charge for third party software.

[ASI Front Desk Hotel Software] | [Multiple Property Data Collection Software]
[Internet Hotel Reservation Software] | [Alliances/ Resellers]

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